Frequently Asked Questions

Yes. Every carrier we work with must carry active cargo insurance to legally transport vehicles. We verify each policy before assigning a driver so your car is fully protected during its journey.

Yes. Every carrier we work with must carry active cargo insurance to legally transport vehicles. We verify each policy before assigning a driver so your car is fully protected during its journey.

Once your order is assigned to a carrier, we’ll share the dispatcher’s direct contact. Drivers usually call at least an hour before pickup and delivery.
Yes. After dispatch, you’ll get your carrier’s contact details. Dispatch teams can update you, and our support team is always available at 747-444-8760 for status checks.
We work to match your order with the right driver as quickly as possible. Assignments usually happen close to the first available date in your pickup window, and we’ll update you as soon as it’s confirmed.
You’ll be contacted once a driver is assigned. Typically, drivers schedule their routes within 24–48 hours of pickup, though timing may vary.
You can pay in full upfront or split the payment—part at booking, and the rest directly to the driver at pickup or delivery. Payment may be cash, cashier’s check, or in some cases, digital transfers like Zelle.
Yes. Remove personal items before shipment. Insurance only covers the vehicle, not belongings inside. Drivers may refuse cars with items in them, or charge extra for added weight.
Yes. Heavier vehicles cost more to transport due to fuel use and legal weight limits on carriers. Make, model, and weight are part of your quote.
Absolutely. We recommend enclosed trailers for classic, exotic, or high-value vehicles for maximum protection. Our specialized network handles thousands of such shipments every year.
You’ll need proof of full ownership or lien-holder approval, two forms of ID, vehicle details, consignee information, and in some cases, a Bill of Sale or Power of Attorney. Requirements vary by country, and our team can guide you.
Some carriers provide GPS updates via apps, SMS, or online portals. Otherwise, updates are shared through dispatch.
Prices change with demand. During peak seasons (summer or holidays), costs may be higher due to limited driver availability.
Tipping isn’t required but appreciated. Many customers give around $50, but it’s completely up to you.
Costs depend on distance, season, vehicle type/condition, pickup and delivery accessibility, and whether you choose open or enclosed transport.
Be flexible with dates, select open carriers, and choose pickup/drop-off points with easy access. Shipping during off-peak seasons may also reduce costs.
Always choose a licensed, insured provider with reliable customer service. Lowest price isn’t always best—safety and transparency matter most.
Yes, when it’s safe and accessible for large trucks. If your area isn’t suitable, the driver will arrange a nearby meeting point.
Usually 1–5 days from when your car is ready. Transit time depends on distance, ranging from 1 to 15 days.
Not recommended. Personal items aren’t insured and can add cost for weight. Some exceptions may be allowed with prior approval.
Only if your pickup/delivery location isn’t accessible, or your schedule requires it. Otherwise, most shipments are door-to-door.
Yes. Trucks, SUVs, and oversized vehicles are heavier and take up more space, so rates are slightly higher.

Delivery time varies by mileage:

  • Up to 800 miles: 1–2 days
  • 800–1,500 miles: 2–4 days
  • 1,500–2,000 miles: 3–5 days
  • 2,000–2,500 miles: 5–7 days
  • 2,500–3,500 miles: 7–10 days
  • 3,500+ miles: 10–14 days

Note the damage on the Bill of Lading, have the driver sign it, and take photos. This documentation is required for an insurance claim.

Pricing is based on mileage, vehicle type/condition, modifications, season, and whether the shipment is expedited.

Yes. We provide reduced rates for multiple vehicles and military members. Call 747-444-8760 for details.

We accept credit cards, certified checks, money orders, and electronic transfers. Balances at delivery can be paid directly to the driver.
Yes. Special equipment such as a winch is used, and an extra fee applies.
No. Just the vehicle and keys are required.
Yes. We ship all sizes. Call us at 747-444-8760 for a custom quote.
We transport cars, SUVs, motorcycles, boats, and specialty vehicles.
Yes. Just make sure the car is paid for and ready for release. Non-running vehicles may have extra fees.
Exact dates can’t be guaranteed due to traffic, weather, or mechanical delays. We’ll do our best to meet your schedule.

It’s a document that records your car’s condition at pickup and delivery. It also serves as the legal contract and is essential for insurance claims.

About a quarter tank is recommended—enough for loading and unloading.
Yes. Use our instant calculator at LISCA auto trans for a free estimate, or contact us directly.
Yes. Every shipment includes full cargo insurance to protect your vehicle throughout transport.
No. Quotes are free, with no obligation. You only pay once a driver is assigned.
Carrier insurance covers your car during transit, typically up to $100,000 for open and $250,000 for enclosed transport. Check your policy for additional coverage.
Damage caused by belongings inside the vehicle is not covered by insurance.
No. You don’t pay a deductible for covered transport damage.
It’s the earliest date your car is ready for pickup. Actual pickup may take 1–5 business days depending on truck availability.
We aim for door-to-door service when possible. If access is limited (tight streets, trees, or local restrictions), pickup/delivery will happen at a nearby open location.
Yes. An adult (18+) must be present at pickup and delivery to sign inspection reports and hand over/receive keys.
Yes. We can start with the city and zip code. Exact addresses can be provided later to the dispatcher.
We’ll need pickup and delivery locations, contacts at both ends, vehicle details (year, make, model, running or not), preferred pickup date, and carrier type (open or enclosed).
We recommend booking 2–3 weeks in advance for best availability. Expedited options are available for last-minute needs.
No. Shipping rates are based on size, weight, distance, and transport type, not the vehicle’s market value.
Some carriers provide GPS or tracking portals. Otherwise, updates are given via our customer service team.
Transit times are estimates and vary, but our customer service team stays in touch with your driver to provide accurate updates.
Yes. Many drivers prefer cash or certified funds at delivery and may offer reduced rates.
Yes. Active and retired military members receive special pricing. 747-444-8760 for details.
By law, you must pay the driver for completed transport. If issues arise, contact us at 747-444-8760 and we’ll assist in resolving the matter.
If canceled before a driver is assigned, deposits are fully refundable. Once a driver is scheduled, deposits are non-refundable as the spot is reserved.
Yes. Discounts are available when shipping multiple cars on the same truck.
Yes, with prior arrangements. Specialized carriers handle larger vehicles for an added fee.
Rates vary depending on your car’s type, condition, route, and season. Get a free instant quote at LISCA auto trans.
Yes. We’ll transport your vehicle safely while you handle your move or travel.
Costs depend on distance, season, vehicle details, and carrier type. Use our online calculator for an accurate quote.
Yes! Every car shipping quote—whether requested through a consultation or using our online car shipping calculator —comes with full auto cargo insurance coverage for the entire duration of your shipment.
No. Receiving a car shipping quote from us is completely free and comes with no obligation. Whether you use our online car shipping calculator or call 747-444-8760, you won’t need to provide payment details just to get a quote. When you’re ready to move forward, we’ll simply collect your shipment details and place a card on file. You won’t be charged until a driver has been assigned to your transport.—comes with full auto cargo insurance coverage for the entire duration of your shipment.

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